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Help

FAQ

Quick answers. For policy details, use the Shipping and Returns pages linked in the footer.

Orders

How do I check my order status?

Use the order confirmation email Shopify sends you. For more help, reach us via the Contact page with your order number.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We’ll let you know what’s possible based on production status.

Shipping

How long does shipping take?

See our Shipping page for current details. Times can vary by destination and production.

Do you ship internationally?

See our Shipping page for destinations and notes. Checkout will show options available for your address.

Sizing

How do I find my size?

Use the size guide linked on each product page. If you’re between sizes, check the fit notes on the product.

Do garments shrink?

Follow the care instructions on the product page. Wash and dry settings affect fit over time.

Products

How are products made?

FanCove pieces are printed on demand through our fulfillment partners. That keeps inventory lean and designs sharp.

Will my print look exactly like the mockup?

Mockups are a close guide. Slight variation in color and placement can happen with print-on-demand production.

Returns

What’s your return policy?

See our Returns / Refund Policy page for the current rules. Reach out via Contact if something arrived damaged or incorrect.

What if my order arrived damaged?

Contact us with your order number and photos. We’ll help sort it out.

Payments

What payment methods do you accept?

Payment options are shown at checkout and depend on your region and Shopify Payments / gateway settings.

Was I charged correctly?

Your receipt and order email show the final total, including taxes and shipping when applicable. Questions? Use the Contact page.